Customer Testimonials in Austin, TX
Service was on time the work being done was explained to me and then reviewed afterwards.
Pretty painless purchase process. Robert Walls was very helpful at every stage. Enjoying our 2023 LR Defender!
Professional Like Robert Wall make the process very simple, thanks to him I received an immaculate vehicle. He has knowledge to help the customer get the best value and resolve the process efficiently. Also thanks to Bill , finance officer who knows how to that paperwork without paper. ALSO,They have fair prices and they are only 5 blocks from Amtrak Station, so where ever you are take the train is slower sometimes ,but cheaper than gas and you can drive home.. They will be happy pick you up with courtesy.
Robert walls helped me pick out my new car and the service was unbelievable. I was in and out with my new car before I knew it
My Range Rover needed a basic service before I drove out of town tomorrow and John Sarantidis answered my call in the LRService desk area this morning and he fit me into their service appointments schedule today. Thanks LandRoverAustin !!
I was due for a Multipoint Inspection and scheduled same. I was interested in some intermittent issues with the Tire Monitorings and an Engine Overheating icon. While checking I got a recommendation to replace rear disc brakes rotor/pads, which I did. Service kept me in the loop and discussing what was being done. Very satisfied with my visit
I had a great experience here. My salesman Robert was very nice, treated me with respect and made this a fun and seamless event. Everything was what it should have been and I even financed here with Daniel who was great as well. Highly recommended!
Best dealership I have dealt with in over 30 years of buying cars. The entire experience from purchasing to service has been excellent. We’ve bought several vehicles and wouldn’t go anywhere else. The sales and services people and the owner are all committed to providing a world class customer experience. Love doing business with this dealership.
We worked with Shayna on our new 2021 Range Rover Sport HSE Silver Edition and she is the best! Highly recommend Shayna!! Great Experience and car was ready clean for us to pick up!
Jean is service was so accommodating and sweet. Kirby in sales was knowledgeable and courteous.
We just bought a car from here and worked with Robert. He was great and made it so easy for us. He was attentive and helpful but not pushy. We are very happy!
First, let be qualify my recommendation of this dealership. I would only recommend it if you are able to work with David Baker. Although we did not end up buying a Jag F-Pace (certainly not because of David, he did an awesome job at every turn), David made our experience at the dealership excellent. He was very open and honest, and we never once felt like we were being played, like is the case at some dealerships. He did a great job locating vehicles for us and then following up to make sure we had everything that we needed. The ...
I have bought multiple vehicles from Patrick Kenney at Land Rover Austin, and sent as much business his way as possible. He’s a great sales person, and follows through with great customer service. Tony Rangel has always been my service representative. I can’t say enough good things about him. I own my own business, and I know how important customer service is. Tony is the best I’ve ever worked with in a service dept anywhere.
I am completely 100% satisfied with their service since I am their customer for ten years.
Tony takes great care of me thus my thoroughly enjoying the whole Austin Land Rover Dealership experience. Tony is professional and goes above and beyond!
Tony in the service department is the best. The whole team is very personable and professional. The showroom and waiting areas are maculate and it is always a pleasure to view the latest vehicles on the floor when coming and going from the dealership.
Tremendous service from Bill Grimes and Daniel Souza.
Loving my new Velar. Had a few issues but dealership takes care of the issue. Always friendly service and live getting my car back clean as the day I got it.
We purchased our Range Rover from Jaguar Land Rover Austin largely because of the quality of service on our previous Land Rover. Our service representative, Ben, is the best in the business, and he and his team stayed on the issue until it was resolved.
I’ve been buying from LR since 2001. Their sales department is first class, but they really shine in service. I’m always able to get in at a convenient time, they stay in touch with me through the service process and they always have a loaner. I’ll buy from this dealership for life.
Great staff very professional and welcoming. Daniel Souza was one of the best dealers I had the pleasure to talk with. He made a effort to go over all questions I had and was very attentive to my daughter and our needs. The staff was kind and went over all very thoroughly while making sure the customer does not wait any longer than needed. We bought a used vehicle that was tip top shape and looked new and fabulous to us. We were very excited!
Tony in service is great. Always professional. My car comes back washed, repaired correctly and on time. Exact opposite of Mercedes dealership in Austin which is the WORST.